Case Studies

International Decorative Surfaces

www.idsurfaces.co.uk

Blackburn/ Northern base (Nationwide)
ROBBIE GASKELL

International Decorative Surfaces supplies MDF and chipboard to bedroom, kitchen and office furniture manufacturers throughout the UK and beyond.

Transport links

Gilbraith is ideally positioned with easy access to the motorway and rail side location. Both are crucial for us as we are sometimes required to import material from Europe - where rail is often the most cost-effective option - and it is not unusual of for us to send 30 truckloads out in any given day. "Gilbraith has become our distribution hub for the north of England."

Warehousing

The low-cost warehousing at Gilbraith allows us to store 6,000 tonnes of MDF and chipboard at any time, meaning we are able to service any customer's demands in next to no time. The service they provide has allowed us to offer a greater flexibility. Where once we only delivered by the pallet, we can now deliver as few as 25 boards at a time. This has greatly increased our market as we can now work with small organisations too.

Quality of service

We have worked with Gilbraith for over 25 years and we wouldn't go anywhere else. They are the type of people to say 'yes' to our demands immediately, then go away and work out a way to fulfil them. And they always come through. No matter what sort of query we get from our customers, we know that Gilbraith will be willing to help us make it happen. It's an invaluable part of their service.

The Gilbraith difference

Their fantastic transport links are perfect for our needs. Their flexible service and 'can-do' attitude have allowed us to broaden our customer base over the years, taking on businesses which are further afield, those which require smaller and some with more peculiar demands.

Most valuable service

Next-day delivery, it's a service we can now offer to our customers thanks to Gilbraith, even if it's a complicated order late in the day.

"Gilbraith has become
our distribution hub
for the north of England."
Associated Logos

GILBRAITH (TS) LTD

Bolton Road Freight Terminal
Great Bolton Street
Blackburn, Lancashire, BB2 3RA

T: +44 (0)1254 581727
F: +44 (0)1254 661446
E: hhg@gilbraiths.co.uk